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Cascade Subscription Service, Inc. staffs a team of friendly and reliable employees & customer service representatives. We pride ourselves on delivering outstanding customer service to both our customers and publishers through our well-trained phone representatives, quality control efforts and state of the art equipment. Located in the University District of Seattle, Cascade Subscription Service, Inc. is only a short walk from the University of Washington and served by several bus lines. |
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Administrative Personnel – There are a variety of administrative positions from assistants to office managers. Although we do not have regular openings, resumes are frequently reviewed in the hope of adding dynamic individuals to our staff. |
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Service Agents - Our customer service agents are among the best trained and paid in our region. All agents must have excellent written and oral communication skills, demonstrate an ongoing desire in developing customer relations, and have the ability to handle multiple client programs simultaneously. Schedules can vary from 15 – 40+ hours each week with both AM/PM shifts available. Full time agents receive many benefits such as 401k, medical, paid leave and fun perks! |
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Supervisor - Our supervisors have superb technical and interpersonal skills. Each manages a team of 15-20 agents. Although most are promoted from within our staff, we do occasionally hire for this position from new resumes. Excellent communication skills, previous management experience, and technical skills are essential if you wish to apply for this position. |
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Recruiter – Many of our customer service agents are students. Thus, with each new quarter, schedules change and new agents are needed. You must have an outgoing personality and demonstrate the ability to bring in a steady flow of applicants. |
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Cascade Subscription Service, Inc. is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. |
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